Customer care

How to order

Choose a piece, send your request and confirm the pre-order details directly with us.

Choose your piece

Select the colour and size. Each model has its own size guide; we can help compare measurements if you are unsure.

Leave your contact and preferred fulfilment and payment options. Submitting the form does not charge you.

We contact you to confirm the model, size, price, handover or delivery, expected timing and payment arrangement.

Once the details are agreed, we confirm your order and provide your individual Andrelook order number.

You receive a secure personal tracking link showing confirmed updates through to receipt.

Personal handover in Tallinn or agreed delivery across Europe. We remain available until you receive it.

Andrelook