Customer care

Delivery & payment

Fulfilment and payment are agreed with you before the pre-order is confirmed.

01

Tallinn

Personal handover is available in Tallinn. Choose either a 30% advance with the balance at handover, or full advance payment.

02

Delivery across Europe

Delivery within Estonia and across Europe uses full advance payment. The exact method and cost depend on the address and are shared before payment.

03

Check before paying

Submitting the form does not charge you or automatically confirm a purchase. Before paying, request written confirmation of the seller’s name and contact details, model, colour, size, quantity, total price including delivery, advance and remaining balance, fulfilment method, expected timing, and withdrawal and return terms. Keep the agreement and payment confirmation.

04

If timing changes

2–3 weeks is an estimate, not a guaranteed delivery date. Your private link shows confirmed stages; new information may not appear every day. If the agreed time passes or updates are missing, contact us with your order number. An unavailable agreed item is not replaced without your consent. For delivery delays, the law allows you, subject to its conditions, to require delivery within an additional period or withdraw from the contract; payments must be refunded following valid withdrawal.

Andrelook

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